General

You can place an order by adding your desired items to the cart and proceeding to checkout. If you need any assistance, please feel free to contact our customer service team.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal and Shopify Payments.

Absolutely. We take your security very seriously. All transactions are encrypted and secured using SSL technology to ensure that your personal information is completely protected.

You can reach our customer service team by email at support@alpineoutlets.com. We aim to respond to all inquiries within 24 hours.

Shipping

Currently, we only ship within the United States.

It depends on where you are. Orders will take 5-7 business days to be processed. And 7-16 days to arrive. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

If an item is out of stock, we encourage you to check back regularly as we update our inventory frequently. Alternatively, you can sign up for notifications to be alerted when the item is back in stock.

Send a message

You can reach our customer service team by email at support@alpineoutlets.com. We aim to respond to all inquiries within 24 hours.