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• Full Value: Choose store credit or an exchange to receive the full amount of your purchase (the 20% restocking fee is waived).
• No Expiration: Alpine Outlets store credit never expires and can be used on any future purchase.
• Conditions: Items must be returned within the 14-day window in the same condition as when received.
• Approval: Credit is issued after inspection. Exchanges are subject to current inventory availability.

The following items are non-returnable and non-exchangeable under any circumstances:

• Mattresses that have been opened or used
• BBQ grills or outdoor appliances that have been used
• Assembled furniture
• Floor models or showroom displays
• Final Sale / Clearance items (as marked)
• Auction items or bundled promotions

Return Condition Requirements
We reserve the right to deny any return or exchange if the item is not in acceptable condition. Returns may be refused if the item shows damage, misuse, excessive wear, stains, odors, pet hair, or missing parts. All returns must pass inspection before approval.

Damages and Issues
Please inspect your item upon pickup or delivery. If an item arrives damaged, defective, or incorrect, you must notify us within 3 days of receiving it with photos of the item and packaging.

We begin processing orders as quickly as possible to ensure fast turnaround times. Because of this, we can’t guarantee that an order can be canceled once it’s been placed.

• If you’d like to request a cancellation, please reach out to us right away, and our team will do our best to assist before the order ships or is prepared for pickup.
• A 20% restocking fee applies to all approved order cancellations.

We do not offer price adjustments on previously purchased items under any circumstances — including if the same item goes on sale after your purchase.

All returns must be pre-approved. Walk-in returns without notice may be denied. To request a return, exchange, or ask a question:

• Email: contact@alpineoutlets.com
• Call or Text: (720) 260-4539

Thank you for shopping with Alpine Outlets. We appreciate your business and your understanding as we follow these policies to keep prices fair and our process smooth for all customers.